Infrastructure Manager

Organisation: Defence Equipment & Support 
Salary: £36,000 per annum (plus generous benefits)
Grade: STSI
Working Pattern: Full time, Part time, Job Share, Flexible Working
Contract Type: Permanent

At Defence Equipment & Support (DE&S), we supply and maintain vital equipment and services for the Royal Navy, British Army and Royal Air Force. Together, we deliver a vast range of essential defence programmes, and strive for what's next. Because it helps keep our military at the top of their game and our nation safe – for today, and tomorrow.

DE&S has recently been integrated into the National Armaments Director (NAD) Group. The NAD Group brings together key Ministry of Defence (MOD) organisations to unite expertise across science, technology, procurement, infrastructure, and support to provide integrated capabilities faster and more efficiently for our armed forces and our allies.  This is an exciting new opportunity to enable better ways of working and empower greater collaboration across Defence. For further information about the NAD Group, please visit: National Armaments Director Group - GOV.UK

We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of 28.97%, to help make work work for you.

This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you’ve been recruited for. If it isn’t obtained, or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.

Job description

The Infrastructure Manager provides complete support to the Head of Establishment managing Ludgershall (Andover) and assisting at the Bicester site in all aspects of Infrastructure Management. Including managing and directing all new additional works services. Dealing with all areas of Future Defence Infrastructure Service contract site levels of service, liaising with contractors and customers to provide a continued and full level of service. 

Successful candidates must be able to safely access all areas of the site which has uneven terrain, woodland and commuting across rail tracks. Whilst the role is not primarily physically demanding, it requires a suitable level of mobility, agility, and resilience to safely undertake inspection, assurance, and oversight activities.

About the role:

In this role, you will have the opportunity to:

• Ensure any identified risks or safety concerns are brought to the attention of the HoE

• Ensure all future requirements from identified from infrastructure works are captured in a forward-looking plan.
• Submission and progression of Statements of Need and Business Cases included within the 10 Year Plan.
• Report and record routine repairs to the helpdesk
• Record new works to Defence Infrastructure Organisation
• Liaise with Defence Infrastructure Organisation and contractors concerning works and queries as required
• Progress all infrastructure-related tasking with Defence Infrastructure Organisation and contractors, keeping relevant stakeholders updated as required
• Attend and represent the Head of Establishment (HoE) at regular meetings, as required
• Liaise with stakeholders as necessary
• Maintain online Estates & Facilities Management records for all tasks
• Engage in all aspects of the Future Defence Infrastructure (FDIS) Project as required
• Focal point for the site concerning problems/queries with infrastructure
• Maintain Demolitions List and other distinct infrastructure requirement records on behalf of the HoE

• Progression statutory and mandatory Infrastructure-related tasks.

We champion flexible ways of working. Regular in-person attendance is required of this position (expecting 1 day a week at Ludgershall (Andover), any travel to sites other than your Primary Duty Station will be subsidies). This is expected to be approximately 60% of your working week to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance and business need. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role.

What you’ll be doing

• Ensure compliance with all applicable legislation, policies, processes, and guidance at MoD and NAD group levels to deliver a safe environment, safe equipment, and protect personnel. 

• Manage day-to-day maintenance requests and issues, assist with asset recording, business case drafts, and support the implementation of approved Infrastructure changes. 

• Provide support and guidance to coordinate the effective management of safety, environmental protection and security within the team. Collaboratively, promote a culture that prioritises a safe and secure working environment by adopting legislative requirements and organisational policies that align with the organisation’s safety objectives.

• Demonstrate excellent safety behaviours by proactively identifying and escalating concerns, whilst equipping teams and individuals to take responsibility and act appropriately. 

• Produce Infrastructure briefing packs, newsletters, and provide executive support communications. 

• Plan Infrastructure events, coordinating with key staff to ensure all requirements are met. 

• Engage with internal and external stakeholders, including site staff, contractors, and external agencies, across a range of real estate scenarios. 

Person specification
To be successful with your application, you'll need to show that you meet the following essential criteria:

• Knowledge and experience of estates and facilities management
• Excellent written and verbal communicator
• Excellent and demonstrable IT skills particularly Microsoft Office
• Experience in stakeholder management
• Full UK Driving Licence

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

• Core Behaviour 1: Communicating and Influencing 

• Core Behaviour 2: Managing a Quality Service

• Technical Competence 1: Property & Estates Expertise - Supervised Practitioner

Offered benefits

• 25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
• Flexible and hybrid working options
• Market-leading average employer pension contribution of 28.97%
• Annual performance-based bonus and recognition awards
• Access to specialist training and funded qualifications
• Support for progression
• Huge range of discounts
• Volunteering days

• Enhanced parental leave schemes

Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you’re looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you’ll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.

Further Information

• Civil Service Recruitment Principles: Recruitment Principles - Civil Service Commission 

• Candidate Information Pack: https://bit.ly/DES-candidate-information-pack

• Terms and Conditions: https://bit.ly/DES-Terms-and-Conditions

• Civil Service Code: The Code - Civil Service Commission 

Any personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessed here.

Disability Confident:

Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section ‘Please indicate and give details of any reasonable adjustments you may require during the recruitment process.’

Conflicts of Interest:

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

Selection Process Details

Your application will go through the following stages of assessment:

1. Pre-sift - We will check your application to ensure that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.

2. Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success.

3. Interview - If you're invited to interview, you will be assessed against the following:

• CV Review

• Core Behaviour 1

• Core Behaviour 2

• Technical Competencies

Please Note: In the event of a tied score at interview, the Order of Merit will be distinguished based on the ranking of the assessed behaviours and competencies below:  

• 1st: Core Behaviour 1 
• 2nd: Core Behaviour 2 
• 3rd: Technical Competencies 
• 4th: CV Review 

In the event of a further tie using the method above, we reserve the right to utilise the Lead criteria, and/or an additional assessment. Please note for this specific assessment, the Lead Criteria will be:

•           Knowledge and experience of estates and facilities management

Feedback will only be provided if you attend an interview.  

If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact department via email (NAD-Recruitment-Complaints@mod.gov.uk.) If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Recruitment Complaints - Civil Service Commission

Offering at a lower level

If you’re not successful at interview, we may offer you a role at a lower level if this is a match for your skills and experience. If this applies to your application, you’ll be scored against criteria for the lower-level role and offers will be made in merit order. If you accept this position, you’ll be able to take advantage of opportunities to develop your career as part of our team.